Help Center
Stitch school, guides and quick answers. Still stuck? Our team replies within 24 hours, 7 days a week.
Short, friendly video lessons for every stitch and technique used in our kits — watch them before you start your first project.
Stitch School →From magic rings to invisible decreases, find step-by-step fixes for every tricky moment in a pattern.
Guides →See what other makers have been asking and find quick solutions to common problems.
Visit FAQ →Stitch School
Guides
Every tricky moment, explained — so you never have to frog an entire project.
FAQ
Orders ship within 1–2 business days. Standard delivery is 3–7 business days (US), 5–12 days internationally. Tracking is emailed the moment your kit leaves the warehouse. Free shipping on all orders over $60.
Yes — that's the whole point. Every kit includes a video course that assumes zero experience: how to hold the hook, make a magic ring, single crochet, and finish off. Most first-timers finish their first friend in a weekend.
Pre-sorted 100% cotton yarn, a crochet hook, stitch markers, polyester stuffing, safety eyes, a yarn needle, a quick-start card, and lifetime access to the stitch-along video course and PDF pattern.
30 days, no questions asked, on any unopened kit. If a kit arrives damaged or with missing pieces, contact support for a free replacement — we'll ship it the same week.
Send us a photo and a description of where you are — our team answers within 24 hours, 7 days a week. For videos, every lesson is yours forever, so you can pause, rewind and rewatch as often as you like.
Beginner kits are designed for ages 12+ and make wonderful gifts — everything arrives gift-ready in its own box. Safety eyes are firmly backed, but as with any small parts, we recommend adult supervision for younger makers.
Still stuck?
Our support team answers within 24 hours, 7 days a week.
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